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03 September 2010

Training & Development


Focused Workshops...
Today’s workplace demands high performance, stringent cost control, increased productivity and high levels of accountability. To assist companies and individuals to meet these needs we have developed a suite of focused workshops designed to improve performance, standards, organisational planning, marketing and management skills.

The workshops are affordable, practical, and designed to give delegates key skills that can be utilised in the workplace. They encourage networking and cross fertilization of ideas and best practices.

However we do recognise that you may have requirements that fall outside the range of workshops that is why we offer bespoke solutions and individual coaching. This allows you to find the right solution for your business. We offer a service that analyses your training needs and then develops the right solution for you.

Analyse
  • Training needs analysis – working with you to identify the unique requirements of your people.
  • 360 reviews – BIA will use this tool to ascertain a confidential picture of individuals learning needs and then tailor a solution to the organisations and individuals requirements.
Develop
  • Tailored in-house solutions
  • Coaching

Quality Workshops for experienced managers - Key topics include...
Personal Development:
  • Professional presentation Skills
  • Assertiveness
  • Time management
  • Focus on customer service
  • Professional telephone skills
  • Managing meetings
  • Stress management

Management Development:
  • Coaching and mentoring
  • Leadership
  • Managing teams
  • Managing projects
  • Conflict Resolution
  • Customer Relationship Management (CRM)
  • Change management
 Finance:
  • Finance for non-financial managers
  • Simple cash flow

HR recruitment and training:
  • Appraisals
  • Recruitment and selection
  • Interview skills
  • Employment law
  • Health and safety
  • Train the trainer

Marketing and selling
  • Marketing planning
  • Effective campaign management
  • New product development
  • Strategic marketing
  • Winning sales techniques
  • Telephone selling

We also provide training in IT and Hygiene.



bia
business IMPROVEMENT academy
Penny Lodge, Caradine Road, Shawbury, Shrewsbury, Shropshire SY4 4PB
Email: admin@business-improvement-academy.com   Phone: 01939 251047

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